Beyond E-commerce: How ROI Consulting Leveraged Shopify for Service Excellence

Beyond E-commerce: How ROI Consulting Leveraged Shopify for Service Excellence

In the bustling business landscape of the Philippines, ROI Consulting Service stands out as a leader in process improvement and training. Yet, despite their expertise, they faced a hurdle: their online presence was outdated. A simple, self-built website and scattered Facebook posts weren’t enough. “It was more of a placeholder than a platform,” says founder Romillo “Romil” Campos, MBA, MBB, ECE. Determined to bridge this digital gap, they turned to an unexpected ally—Shopify, a platform known for e-commerce—and transformed it into a powerhouse for their service-based business. This is their story, and it’s rewriting the rules.

The Problem: A Digital Gap in a Service World

ROI Consulting doesn’t sell physical products like gadgets or apparel; they offer training and consultancy—intangible services that didn’t seem to fit Shopify’s typical use case. Their old website failed to reflect their professionalism, often turning away potential clients who judge businesses by their online presence. “We needed something that matched our expertise,” Romil explains. The challenge was bold: adapt a tool designed for product sales into a platform for learning and growth.

Enter LeapOut Digital: The Perfect Partner

Romil didn’t take on this challenge solo. He partnered with LeapOut, a digital solutions provider with a personal twist. “The Managing Partner of LeapOut was my classmate,” Romil shares, “and we’d collaborated on process improvement projects before.” This trust and history made LeapOut the ideal choice. Together, they set out to reshape Shopify into a tool that serves a service-driven mission.

Turning Shopify Into a Service Hub

Shopify is built for e-commerce, so bending it to fit a training-focused business required creativity. “We had to adapt it for consultancy and education,” Romil says. LeapOut rose to the occasion, delivering a platform where:

  • Students can enroll and subscribe to Six Sigma certification programs effortlessly.
  • Online payments are seamless, with instant enrollment confirmations sent to learners.
  • The ability to engage past and existing customers, fostering a community around process improvement.
  • A beefed-up training calendar to keep learners active and involved throughout the year.

 

But Romil’s vision extends beyond what’s live today. He has ambitious plans to elevate the platform further:

  • A Learning Management System (LMS) to offer White Belt courses online directly on the site.
  • Auto-generated certificates that instantly reward course completion, eliminating manual effort.
  • A Certificate verification system to help employers validate Six Sigma Belts. 

The development process was smooth, with weekly check-ins ensuring steady progress. Even when a key team member departed, LeapOut’s robust team stepped in seamlessly. “The new team was just as efficient,” Romil notes. The result is a Shopify site that’s uniquely tailored to ROI Consulting, with more enhancements on the horizon.

The Payoff: Growth and Efficiency

Since its launch, the site has delivered results. “It’s professional, user-friendly, and packed with features I didn’t even know I needed,” Romil says with pride. We’re expecting that training inquiries to grow. Immediately, the online enrollment system will save time for both students and ROI Consulting staff. This isn’t just a website—it’s a catalyst for a service-focused business, proving Shopify’s potential beyond traditional e-commerce.

Standing Out from the Crowd

What sets ROI Consulting apart from other players in the industry? While many competitors cling to outdated websites or cumbersome manual processes, ROI Consulting is leaning into digital innovation. Here’s how they shine:

  • Convenience: Online enrollment and payments simplify the sign-up process, making it faster and easier for students compared to traditional methods.
  • Engagement: The platform’s design allows Romil to connect with past and current customers, building a community that competitors often overlook.
  • Scalability: With plans for an LMS and auto-certificates, ROI Consulting is gearing up to handle more learners efficiently—something manual systems can’t match.
  • Visibility: A polished, modern online presence gives them an edge over rivals stuck with basic sites, helping them reach a broader audience.

This forward-thinking approach not only differentiates them but also positions them as a scalable, customer-focused leader in the training space.

Looking Ahead: A Leader in the Making

Romil isn’t content to stop here. “I want ROI to be the top training provider for process improvement in the Philippines,” he declares. With this digital foundation in place, they’re planning to enhance SEO for greater reach and roll out more training tools. This Shopify leap has laid the groundwork for them to lead the industry, not just keep pace.

A Lesson for All

ROI Consulting’s journey is more than inspiring—it’s a call to action. “Digital presence is everything,” Romil advises. “Invest a little now for a big return later. If people can’t find you, even the best services won’t succeed.” For service-based businesses eyeing Shopify, ROI Consulting proves it’s not just for e-commerce—it’s a versatile tool for growth.

QuillX

QuillX is LeapOut’s official content writer for digital press, blending the art of storytelling with the precision of modern digital strategy. With a talent for transforming complex ideas into captivating narratives, QuillX specializes in creating content that resonates with online audiences—whether it’s a press release, blog post, or social media update.

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